How to properly update the IQ Panel 2+ from 2.5.0 / 2.5.1 software
Here are the proper steps on how to properly update the IQ Panel 2/2+ if running 2.5.0 / 2.5.1 software version.
Master reset the IQ Panel 2/2+ (settings - advanced settings - dealer code - installation - dealer settings - Master reset.) then connect back to WIFI
Apply the 2.5.3 software versio...
View the PowerG PIR camera images for a Qolsys IQ Panel 2
PowerG PIR cameras (PG9934 and PG9944) enrolled on a Qolsys IQ Panel 2 can upload alarm and Peek-in Now images to Alarm.com.
Captured images are saved in the Images event gallery. For more information about viewing the event gallery, see
View the Images Event Gallery and Past Events
Take a Peek-in from the Qolsys IQ Panel 2/2+ camera
Peek-Ins allow users to take on demand snapshots from the Qolsys IQ Panel 2 panel camera using the Customer Website and app.
Captured Images are saved in the Imagesevent gallery. For more information about viewing the event gallery, see
View the Images Event Gallery and Past Events
Supported EU Z-wave Devices for ADC
Aeon Labs LED Bulb (EU, Bulb)
Aeon Labs Multi-Color LED Bulb 6 ZWA002-C (EU)
Aeon Labs Multi-White LED Bulb 6 ZWA001-C (EU)
Aeon Labs Nano Dimmer ZW111-C (EU, In-Wall)
Aeon Labs Nano Switch (EU, In-Wall)
Everspring On/Off Plug AN157-3 (EU, UK Plug)
Aeon Labs Range Extender 6 (EU, G Plug)
Connecting the Skybell to built-in Access Point
You will need Pro Video and Doorbell Cameras enabled on your Alarm.com service plan.
From the Alarm.com app and go to drop-down menu - select Doorbell Camera
Add Doorbell Camera
Name your doorbell device
Go to your Wifi settings on your phone and select the Skybell Wifi
Connect to t...
How to enable Live View and Live Answer for Alarm.com IP cameras and Video Doorbell on the panel screen
Here's how to enable the Live Video Cameras and Doorbell Camera streaming to the control panel screen.
Log into www.alarm.com user web portal. Go to Video --> Settings --> Stream Video to Security Panel Screen -- Select each camera you want to stream to the panel. Up to 40 cameras allowed....
3-way accessory switch / dimmer Association
Include 3-way accessory switch / dimmer into panel
Navigate to Settings > Advanced Settings > Installation > Devices > Z-Wave Devices > View/Edit Associations
Scroll to 3-Way accessory switch / dimmer and tap "View"
If accessory switch will control an On/Off switch
4. Next to "Basi...
Account Creation on Alarm.com
The Alarm.com account for the IQ Panel 2 is created using the IMEI number. This number can be found on the outside of the IQ Panel 2 box, on the back mounting plate of the panel, as well as in the About menu under 'Cellular'. It's also printed on the QR code next to the SIM card itself inside the...
Connecting to Alarm.com IP Cameras using WPS
Step 1: Log into Alarm.com
Step 2: Go to Video (must be enabled in service plan)
Step 3: Go to Settings
Step 4: Add Video Device
Step 5: Find your video device tutorial
Step 6: Go to IQ Panel Advanced Settings --> Installation --> Devices --> Wifi Devices --> Access Point Settings --&...
Does a bypassed zone force arm after closing?
Auto Bypass is ON by default. If the door is open at the time of arming it will get bypassed, even if it is shut during the exit delay. User will get a notification from ADC and the panel will announce the bypass (assuming you are still around to hear it).
If needed, you can also man...
How many devices does the IQP2 support?
The IQ Panel 2 supports up to:
128 security and life safety devices. This includes every type including but not limited to door/windows, motions/PIRs, glass-breaks, floods, smokes, CO's, key-fobs, etc. Including up to 3 IQ Remote Secondary keypads
Z-wave Devices total allowed:
A dealer might want to re-use a panel after testing, or if there is a new customer at a rental property for example, and you want to wipe all personal info on the panel without doing a Master Reset.
You will need to enter the Installer or Dealer Code -- Advanced Settings -- Installation --> ...
Does Image Sensor radio come standard with IQ Panel 2?
Answer: Image Sensor daughter-card is not standard, but is an optional add-on radio. IS Card P/N -- QC0003
If attempting to pair an image sensor, make sure you have the daughter-card attached and installed properly. Test the card from the panel UI page by going to Settings --> Advanced Setti...
DSC 433MHz compatible sensor list
DSC Glass Break Sensor WLS912L None
DSC 2 Button Key Fob WS4949 None
DSC 4 Button Key Fob WS4939A None
DSC 4 Button Key Fob WS4959 None
DSC Shock Sensor EV-DW4927SS None
DSC Door / Windor Sensor EV-DW4917 None
DSC Door / Window Sensor WS4945 None
DSC Door / Window Sensor WS4945NA None
DSC Smoke D...
Honeywell / 2GIG 345MHz Sensor Support List and Loops
NOTE: Motions, Glass breaks, Smokes, and CO 345 devices use the default loop 1.
D/W sensors use loop 2 for the internal reed switch. You must manually change the loop in the IQ Panel 2 sensor programming page.
D/W sensors use loop 1 if you're using the external hardwired auxiliary input
How to fill your own customized Dealer Contact Us page and logo
From an individual panel, you can change the Contact Us page information from the panel settings using the dealer code (2-2-2-2) default. Press the icon DEALER CONTACT and fill out the fields.
You can also set this on a macro level from your computer on the Alarm.com dealer website under the De...
How to get disarm photos from your panel camera to your Alarm.com devices?
Q: How do you get disarm photos and alarm photos from your IQ Panel 2 camera sent to your Alarm.com account and sent to your devices?
A: NOTE: You will need Image Sensor as part of your Alarm.com service plan. Log https://www.alarm.com/login from a computer. Go to Image Sensor --> Rules. You ...
How to pair bluetooth device
1) On the main screen, swipe down the grey bar to access the settings tray.
2) Touch Settings
3) Touch Advanced Settings
4) Enter your user code
5) Touch Bluetooth Devices
a. Before going to the next step, click the Settings Icon. Ensure that Bluetooth Disarm is enabled.
b. While at this s...
Using Repeaters with S-line sensors and other devices
For larger installations, you may need to add an RF repeater in order to increase range for your devices to reach the panel.
For S-line sensors through a repeater, you need to edit the sensors "Signal Source" to turn OFF the S-line and change to SecurityRF-319. You can find this at the bottom ri...
Using the IQ Panel 2 + with PowerG wireless keypad WS9LCDWF9
There are three categories of buttons that can group all the button choices that are currently possible on the DSC Keypad.
State Change Buttons
State Change Buttons
These State Change buttons match those available on the IQPanel and will mi...
What type of cell radio does IQP2 contain?
IQ Panel 2 uses 4G LTE cellular modules and SIM cards. Check the carrier coverage map for the IQP2 part # you have.
Why does the alarm trip immediately after pressing Arm Stay?
There is a setting called "Arm Stay - No Delay" which is on by default. The setting is designed for convenience while the user is at home, and all doors are already secured and just wants to arm the system. When pressing Arm Stay, the system will immediately arm the alarm for your exterior doors ...
What is the total internal storage capacity?
The IQP2 total internal storage space is 4.57GB. The available space and allocated applications can be found in the About menu. Storage space can be used for things like user photos and videos.
How to integrate your IQ system with Control 4
Control4 Integration with IQ2 and IQ4
Your Control4 system can integrate with the IQ2 panel without adding any additional hardware. The IQ2 & IQ4 panel supports SDDP and be integrated using this feature through Composer software when integrating into a Control4 system.
The following require...
Is there an option for an external cellular antenna?
Answer: No. The hardware does not have the support for an attachment of an external cellular antenna.
One option an installer has is to install a micro cell tower / LTE booster made by the carrier and register it with their network. This can be used for locations with some but poor cell signal.
Orange flashing LED and screen won't turn on?
If you're trying to turn the system on and see an Orange flashing LED light on the right side, that indicates the battery has no or very low charge. Make sure you keep it plugged in for several minutes to charge the battery to at least 3% before turning on.
How many user codes can you have?
Answer: 245 codes
User type break down:
+ 1 Master
+ 238 Users
+ 3 Duress for multiple partitions
+ 1 Installer
+ 1 Dealer
Can you default the system without entering the dealer code?
Answer: No, not without active monitoring company assistance
Security companies and end user customers alike often want to reuse existing equipment including control panels. In order to perform a master reset of the IQ Panel system, you must have a valid dealer code.
For security purposes, the...
Bypass a sensor on a Qolsys IQ Panel 2/2+
On the Qolsys IQ Panel 2/2+, it is possible to bypass an open contact sensor, or any sensor with a trouble condition (e.g., tamper, low battery, offline, etc.) when arming a system from the Customer Website or app. Simply sending an arming command will automatically bypass all zones that would pr...
Can you pair any model of Bluetooth speaker?
Answer: Only one model of speaker is supported by Qolsys at this time.
There is a single model of speaker which you may pair with your IQ Panel: Anker Soundcore A3102,A3108,A3109 https://www.anker.com/products/variant/soundcore-bluetooth-speaker/A3102011 Anker made some changes on with firmwar...
Change the local Z-Wave device limit on a Qolsys IQ Panel 2 / 2+
The maximum number of Z-Wave devices allowed to be enrolled varies based on device type.
Maximum number of Z-Wave devices on the Qolsys IQ Panel 2 / 2+
| Device Type | Default Limit | Maximum Limit |
| ----------- | ------------- | ------------- |
| Thermostats | 3 | 610 with panel firmware ver...
Configure Qolsys IQ Panel 2 /2+ Camera image uploads for alarms or local disarms
Qolsys IQ Panel 2 / 2+ camera images uploads for local disarms and alarms
can be configured using the Customer Website. Captured images are saved
in the Images event gallery on the Customer Website or app. For more information about viewing the event gallery, see View the Images Event Gallery a...
Dialer delay settings
Dialer delay settings depend on whether SIA limits are enabled.
If SIA Limits are enabled:
| Default | 30 seconds |
| ------- | ---------- |
| Minimum | 15 seconds |
| Maximum | 45 seconds |
If SIA Limits are disabled:
| Default | 30 seconds |
| ------- | ---------- |
| Minimum | 0 seconds |
Enable Doorbell Camera notifications to Qolsys IQ Panel 2
To enable Doorbell Camera notifications to the Qolsys IQ Panel 2:
| | |
| --- | --- |
| Service package | One of the following: * Pro or Commercial Video with Doorbell Cameras * Basic Doorbell |
| IQ Panel 2 | Firmware version 2.2.1+, and connected to their router's Wi-Fi network. Note: The Do...
How do I add photos to my panel using Bluetooth?
If you have an Android device, you can follow these steps to add your own photos to the IQ Panel 2 / 2+ via Bluetooth.
Swipe down to access the Settings Tray
Tap Photo Frame
Tap the SD Card button to access the dropdown menu, and select Bluetooth
Near the bottom of the screen, tap How do...
How do multiple partitions work with the Qolsys IQ Panel 2/2+?
On panel firmware version below 2.3.0, the Qolsys IQ Panel 2 supports one partition.
On panel firmware version 2.3.0+, the Qolsys IQ Panel 2 supports up to four partitions.
For more information about updating the panel firmware remotely, see
Upgrade the firmware on a Qolsys IQ ...
How many hardwired translators are supported on one system?
Answer: As many as you need up to a total of 128 zones allowed on the IQ Panel 2 and IQ Panel 2 +
That would be a total of a maximum of 8 x 16 zone hardwired translators.
Each translator may take up to 17 zones (16 zones + the supervision of the translator).
17 x 7 + 9 = 128
How Many PowerG Keypads (WS9LCDWF9) Will Work With The IQ Panel 2+
You can enroll up to 5 of the PowerG Keypads model (WS9LCDWF9) on the IQ Panel 2+
Interact with garage doors from a Qolsys IQ Panel 2
The Qolsys IQ Panel 2 allows users to interact with Z-Wave Linear and LiftMaster MyQ garage door controls locally at the panel.
Important: The panel must be on firmware version 2.4.0+ to interact with LiftMaster MyQ garage door solutions. Allow up to 5 minutes for the garage section to appear ...
IQ Panel 2 / 2+ Compatible RF Sensors with Part Numbers
alt : https://dealers.qolsys.com/wp-content/uploads/2019/09/Supported-RF-Sensors-IQ-Panel-2-2.4.0-copy.pdf
IQ Panel 2 Specifications
You can find the spec sheet here.
IQ Panel 2+ Specifications and Supported Sensors
alt : https://dealers.qolsys.com/wp-content/uploads/2019/08/IQ-Panel-Installation-Manual-2.4.0-FINAL_compressed.pdf#page=167
IQ PANEL's Siren making a "humming" noise?
When you first install the IQ Panel 2/2+ sometimes you will discover a light "humming" noise coming from the panels siren, while we try and diagnose this issue its a issue with the connector and the siren board, a great work around for this to stop is to active the siren by pressing any of the pa...
NOTICE REGARDING IQ MOTION WALK TEST & BATTERY LIFE
RE:NOTICE REGARDING IQ MOTION WALK TEST & BATTERY LIFEOverview:
Certain IQ Motion Detectors (QS1231-840) were loaded with incorrect firmware such that the detector will stay in walk test mode (LED on the front will light up with each trip) and will not go into...
PowerG PG9975 can't be tested through the panel UI
The PG9975 vanishing door contact can not be tested from the IQ Panel 2 PowerG Sensor test page. You can test the device by tampering it then looking at the LED.
Qolsys IQ Panel 2/2+ panel-specific app feature compatibility
Some features of the Alarm.com mobile app are available or unavailable depending on panel limitations. For a table of which features are available for each app operating system version, see
Alarm.com app feature compatibility
| Panel | Silent Arming | No Entry Delay | Remote...
Qolsys IQ Panel 2 / 2+ Sensor Groups
You can find a PDF of all the sensor groups for the IQ Panel 2 / 2+ here.
Qolsys IQ Panel 2 Monitoring Station Dialer Codes
This document outlines the reporting codes sent when using the Qolsys IQ Panel 2 with Alarm.com backend services.
Sensor (Zone) Events
| Zone Type | Zone Type Description | Address Field | SIA | CID |
| --------- | --------------------- | ------------- | --- | --- |
| 0 | Fixed P...
Restore a Qolsys IQ Panel to a Qolsys IQ Panel 2 / 2+
It is possible to back up sensor programming and user codes from a
Qolsys IQ panel and restore those settings to a Qolsys IQ Panel 2. Once
a Qolsys IQ panel is backed up on the Partner Portal, this can be
applied to the Qolsys IQ Panel 2.
Panel programming setting...
Send a message to a Qolsys IQ Panel 2 / 2+
Enterprise Notices allow dealers to send messages to be displayed
locally at the panel. There are multiple default messages to choose from
that can be sent to the panel. This feature does not allow personalized
messages to be sent to panel.
Currently, the messages are only available in Engli...
What does Panel Motion Detector do?
Panel Motion Detector is a feature which uses the IQ Panel built in camera as a motion detector. It will detect a person walking by, and trip the motion. It can only be learned into the panel as a 25-Safety Motion which is a Non-reporting sensor, meaning it will not set off your alarm at any poin...
What is the difference between the Qolsys IQ Panel 2 and the IQ Panel 2 Plus?
Unlike the Qolsys IQ Panel 2, the IQ Panel 2 Plus includes a built-in PowerG daughtercard. Since the PowerG daughtercard uses the same antenna as the Image Sensor daughtercard, the IQ Panel 2 Plus is not compatible with the Image Sensor or the DSC PIR Camera for images.
The Qolsys IQ Panel 2 an...