Welcome to Qolsys Support Center

• How to properly update the IQ Panel 2+ from 2.5.0 / 2.5.1 software
• View the PowerG PIR camera images for a Qolsys IQ Panel 2
• Take a Peek-in from the Qolsys IQ Panel 2/2+ camera
• Supported EU Z-wave Devices for ADC
• Connecting the Skybell to built-in Access Point
• How to enable Live View and Live Answer for Alarm.com IP cameras and Video Doorbell on the panel screen
• 3-way accessory switch / dimmer Association

See all articles in IQ Panel 2 / 2+ - FAQ's →

• 4 Best Practices for IQ Remote Connectivity
• Compatibility list of IQ Remotes
• How many secondary keypads does the IQ Panel 2+ support?
• How to improve network connection stability
• IQ Remote Best Practices
• IQ Remote disconnecting often from the IQ Panel 2/2+
• IQ Remote Mac Reservation

See all articles in IQ Remote & Secondary touchscreens →

• Can you connect any Hardwired Smokes or CO's to IQ Panel?
• Dual-path Communication - Cellular and IP signals
• How long will IQ Panel backup battery last for?
• How long will it take to recharge a depleted battery?
• How large is the IQ Panel's memory storage capacity?
• Displaying Weather on the IQ Panel
• How loud is the IQ Panel built-in siren?

See all articles in IQ Panel - FAQs (discontinued) →

• Compatibility list of IQ2/IQ Panel devices
• Is it compatible with a 5 GHz band network?
• IQ2 EOL Announcement 1/24/17
• How to upgrade from 1.5 and below

• Hours of operation for Technical Support
• Training Videos - Qolsys Youtube channel

• IQ PANEL 4 - 4.1.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• IQ PANEL 4 - 4.0.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• IQ PANEL 2 & 2 PLUS - 2.6.2 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• NOTICE REGARDING FALSE TAMPER EVENTS ON IQ HARDWIRE 16-F
• IQ PANEL 2 & 2 PLUS - 2.6.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• NOTICE REGARDING SRF SENSORS ON IQ PANEL 2 AFTER AC POWER FAILURE
• IQ PANEL 2 & 2 PLUS - 2.6.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

See all articles in Software Updates and Technical Service Bulletins TSB →

• Adding or naming a device getting message "Device Already Registered"
• How to hard reset the IQ Panel
• Screen reverting back to Qolsys Home screen - Voltage drop
• Hardwired 16 Translator ? / malfunction / supervisory failures
• Hardwire translator zones are tampered or not learning in
• Home Control Z-wave Device is Unreachable or Malfunction
• How to connect a Siren Relay module with the IQ Panel 2/2+ or 16-F Hardwire translator.

See all articles in General Troubleshooting →

• Interested in using Qolsys products for your home or business?
• Members of the press
• Placing an order
• Sign up to become a Qolsys dealer!
• What is the return policy for Qolsys products?

• How does Geo-Services work?
• IQ Panel Central Station Reporting Codes
• Link to Alarm.com searchable knowledge base

• Can you install multiple Hardwired Translators to the IQ Panel?
• How do I use 1-10K resistors with my 16-F Hardwire Translator - Legacy Mode
• How to Install the 16-F Hardwire Translator to the IQ Panel 2/2+
• Q & A for the 16-F Hardwire Translator

• Installation manuals and Guides for Qolsys devices.

• IQ HUB - 3.0.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

• Integration with SolarEdge or Enphase inverters and IQ Panel
• IQ4 Part numbers
• IQ PANEL 4 - 4.0.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• Which model of IQ Remote works with the IQ Panel 4 ?

• How to enable PGM2 output for 2 and 4 wire smoke detectors
• PowerG Wired to Wireless Upgrade & Expansion Module PG9WLSHW8 Installation Manual