Welcome to Qolsys Support Center

• Best Practices - IQWIFI6
• Hours of operation for Technical Support
• Training Videos - Qolsys Youtube channel

• IQ HUB - 3.1.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• IQ PANEL 4 - 4.1.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• IQ INSTALLER INTERFACE DOWNLOAD - SPECIAL NOTE
• IQ PANEL 4 - 4.0.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• IQ PANEL 4 - 4.0.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS
• IQ REMOTE POWERG - SOFTWARE UPDATE BEST PRACTICES
• PANEL SOFTWARE UPDATE/INSTALLATION BEST PRACTICES

See all articles in Technical Service Bulletins TSB and Software Updates →

• Interested in using Qolsys products for your home or business?
• Members of the press
• Placing an order
• Sign up to become a Qolsys dealer!
• What is the return policy for Qolsys products?

• Calibrate a device for Video Analytics
• Configure a Video Analytics rule
• Configure a Video Analytics rule for an Alarm.com doorbell camera
• Configure Privacy Zones for video devices
• Does Alarm.com work with MicroCells or Network Extenders?
• How does Geo-Services work?
• How do Video Analytics notifications work?

See all articles in Alarm.com - FAQs and more →

• Compatibility list of IQ2/IQ Panel devices
• Is it compatible with a 5 GHz band network?
• Supported EU Z-wave Devices for ADC
• DSC 433MHz compatible sensor list
• Compatible Honeywell / 2GIG 345MHz Sensor List and Loops
• IQ Panel 2 + - PowerG wireless keypad WS9LCDWF9
• IQ Panel 2 / 2+ - How many user codes can you have?

See all articles in Compatibility and Specifications →

• View the PowerG PIR camera images for a Qolsys IQ Panel 2
• Take a Peek-in from the Qolsys IQ Panel 2/2+ camera
• How to properly update the IQ Panel 2+ from 2.5.0 / 2.5.1 software
• Connecting the Skybell to built-in Access Point
• How to enable Live View and Live Answer for Alarm.com IP cameras and Video Doorbell on the panel screen
• Configure 3-way accessory switch / dimmer
• Account Creation on Alarm.com

See all articles in Connections and Configurations →

• Installation manuals and Guides for Qolsys devices.

• Can you connect any Hardwired Smokes or CO's to IQ Panel?
• Adding or naming a device getting message "Device Already Registered"
• How to setup Dual-path Communication - Cellular and IP signals?
• How long will IQ Panel backup battery last for?
• How long will it take to recharge a depleted battery?
• How large is the IQ Panel's memory storage capacity?
• How to hard reset the IQ Panel

See all articles in Top Support Questions →