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Connections and Configurations

  • View the PowerG PIR camera images for a Qolsys IQ Panel 2

    PowerG PIR cameras (PG9934 and PG9944) enrolled on a Qolsys IQ Panel 2 can upload alarm and Peek-in Now images to Alarm.com. Captured images are saved in the Images event gallery. For more information about viewing the event gallery, see View the Images Event Gallery and Past Events . Requiremen...
  • Take a Peek-in from the Qolsys IQ Panel 2/2+ camera

    Peek-Ins allow users to take on demand snapshots from the Qolsys IQ Panel 2 panel camera using the Customer Website and app. Captured Images are saved in the Imagesevent gallery. For more information about viewing the event gallery, see View the Images Event Gallery and Past Events . Compatibili...
  • How to properly update the IQ Panel 2+ from 2.5.0 / 2.5.1 software

    Here are the proper steps on how to properly update the IQ Panel 2/2+ if running 2.5.0 / 2.5.1 software version. Master reset the IQ Panel 2/2+ (settings - advanced settings - dealer code - installation - dealer settings - Master reset.) then connect back to WIFI Apply the 2.5.3 software versio...
  • Connecting the Skybell to built-in Access Point

    You will need Pro Video and Doorbell Cameras enabled on your Alarm.com service plan. From the Alarm.com app and go to drop-down menu - select Doorbell Camera Add Doorbell Camera Select Begin Name your doorbell device Go to your Wifi settings on your phone and select the Skybell Wifi Connect to t...
  • How to enable Live View and Live Answer for Alarm.com IP cameras and Video Doorbell on the panel screen

    Here's how to enable the Live Video Cameras and Doorbell Camera streaming to the control panel screen. Log into www.alarm.com user web portal. Go to Video --> Settings --> Stream Video to Security Panel Screen -- Select each camera you want to stream to the panel. Up to 40 cameras allowed....
  • Configure 3-way accessory switch / dimmer

    Include 3-way accessory switch / dimmer into panel Navigate to Settings > Advanced Settings > Installation > Devices > Z-Wave Devices > View/Edit Associations Scroll to 3-Way accessory switch / dimmer and tap "View" If accessory switch will control an On/Off switch 4. Next to "Basi...
  • Account Creation on Alarm.com

    The Alarm.com account for the IQ Panel 2 is created using the IMEI number. This number can be found on the outside of the IQ Panel 2 box, on the back mounting plate of the panel, as well as in the About menu under 'Cellular'. It's also printed on the QR code next to the SIM card itself inside the...
  • Connecting to Alarm.com IP Cameras using WPS

    Step 1: Log into Alarm.com Step 2: Go to Video (must be enabled in service plan) Step 3: Go to Settings Step 4: Add Video Device Step 5: Find your video device tutorial Step 6: Go to IQ Panel Advanced Settings --> Installation --> Devices --> Wifi Devices --> Access Point Settings --&...
  • IQ Panel 2 / 2+ - How to get disarm photos from your panel camera to your Alarm.com devices?

    Q: How do you get disarm photos and alarm photos from your IQ Panel 2 camera sent to your Alarm.com account and sent to your devices? A: NOTE: You will need Image Sensor as part of your Alarm.com service plan. Log https://www.alarm.com/login from a computer. Go to Image Sensor --> Rules. You ...
  • IQ Panel 2 / 2+ - How to pair bluetooth device

    On the main screen, swipe down the grey bar to access the settings tray. Touch Settings Touch Advanced Settings Enter your user code Touch Bluetooth Devices a. Before going to the next step, click the Settings Icon. Ensure that Bluetooth Disarm is enabled. b. While at this stage, please put you...
  • Steps to update IQ Panel 2 - Version 2.0.1

    The newly release IQ Panel 2 must be updated upon initial install and activation. Here are the steps to do that: If the panel has an existing Alarm.com account it must first be deleted. Go to the Dealer website and terminate the ADC Account. Connect the Panel to Wi-Fi, go to: Settings/Advanced S...
  • IQ Panel 2 / 2+ - Repeaters with S-line sensors and other devices

    For larger installations, you may need to add an RF repeater in order to increase range for your devices to reach the panel. For S-line sensors through a repeater, you need to edit the sensors "Signal Source" to turn OFF the S-line and change to SecurityRF-319. You can find this at the bottom ri...
  • How to integrate your IQ system with Control 4

    Control4 Integration with IQ2 and IQ4 Your Control4 system can integrate with the IQ2 panel without adding any additional hardware. The IQ2 & IQ4 panel supports SDDP and be integrated using this feature through Composer software when integrating into a Control4 system. Control4 integration ...
  • How to upgrade from 1.5 and below

    If your version is behind or incompatible with the IQ Panel, you're IQ2 must be updated over Wifi using this process. Delete IQ2 from main panel Do two master resets on IQ2(s) back-to-back Reconnect to Wifi on IQ2 Grab IP address and add to main panel, stay on Wifi connect screen Add IQ2 to main...
  • IQ Panel 2 /2+ - Configure Camera image uploads for alarms or local disarms

    Qolsys IQ Panel 2 / 2+ camera images uploads for local disarms and alarms can be configured using the Customer Website. Captured images are saved in the Images event gallery on the Customer Website or app. For more information about viewing the event gallery, see View the Images Event Gallery and...
  • IQ Panel 2/ 2+ - Dialer delay settings

    Dialer delay settings depend on whether SIA limits are enabled. If SIA Limits are enabled: | Default | 30 seconds | | ------- | ---------- | | Minimum | 15 seconds | | Maximum | 45 seconds | If SIA Limits are disabled: | Default | 30 seconds | | ------- | ---------- | | Minimum | 0 seconds | ...
  • IQ Panel 2 / 2+ - Enable Doorbell Camera notifications to Qolsys IQ Panel 2

    To enable Doorbell Camera notifications to the Qolsys IQ Panel 2: | | | | --- | --- | | Service package | One of the following: * Pro or Commercial Video with Doorbell Cameras * Basic Doorbell | | IQ Panel 2 | Firmware version 2.2.1+, and connected to their router's Wi-Fi network. Note: The Do...
  • 4 Best Practices for IQ Remote Connectivity

    Here is the “4 step process” of best practices we recommend for connecting the IQ Remotes.  If the first step doesn’t work, move on to the second step and so on. STEP 1:  Update to software version 2.5.2 or higher.  2.5.2 enables the following improvements: IQ Remote Improvements:  Sound/Voices...
  • Configure Live View and Live Answer for Alarm.com IP cameras and Video Doorbell on the panel screen

    Here's how to enable the Live Video Cameras and Doorbell Camera streaming to the control panel screen. Log into www.alarm.com user web portal. Go to Video --> Settings --> Stream Video to Security Panel Screen -- Select each camera you want to stream to the panel. Up to 40 cameras allowed....
  • Configure Peek-in from the Qolsys IQ Panel 2/2+ camera

    Peek-Ins allow users to take on demand snapshots from the Qolsys IQ Panel 2 panel camera using the Customer Website and app. Captured Images are saved in the Imagesevent gallery. For more information about viewing the event gallery, see View the Images Event Gallery and Past Events *To request a...
  • Configure PowerG PIR camera images

    Log into the Customer Website. Click Automation. Click **Rules,**if not selected already. To enable/disable PowerG PIR camera alarm images, click the toggle switch for the Panel Camera Alarm ImageUploads automation rules. Note: Since Peek-ins are manually requested, the Peek-ins rule is always en...
  • Connecting the Skybell to built-in Access Point

    You will need Pro Video and Doorbell Cameras enabled on your Alarm.com service plan. From the Alarm.com app and go to drop-down menu - select Doorbell Camera Add Doorbell Camera Select Begin Name your doorbell device Go to your Wifi settings on your phone and select the Skybell Wifi Connect to t...
  • How to enable PGM2 output for 2 and 4 wire smoke detectors

    Once you have enrolled the PowerG HW translator into the panel (Advanced settings - Installation - devices - security devices - auto enroll) by pressing the tamper button and programming all zones. To enable the PGM2 output, go into Advanced settings - Installation - Devices - Security Devices -...
  • How to hide the IQ WiFi 6 features on the customer interface

    Customer-facing features of the IQ WiFi 6 can be hidden from displaying on the Customer Website and Customer app. This allows the device to be used as a standalone Wi-Fi network for connected smart home devices when the customer will not be using the router as their home Wi-Fi network. The IQ Wi...
  • How to improve network connection stability

    Here is a list of things to try to improve the connection stability between your IQ Remotes and the IQ Panel 2 / 2+ Restart the router by powering it off for 2+ minutes Set Static IP on the IQ Remote and IQ Panel 2 Disable 5GHz band network on the router or use 5GHz (only compatible with QW9104)...
  • Install the 16-F Hardwire Translator to the IQ Panel 2/2+

    Step 1:  install the hardware Mount the IQ Hardwire 16-F vertically in your desired location Install the provided antenna into the “ANT” terminal at the top of the unit free from obstructions If mounting inside a metal can, the antenna must extend outside the enclosure to ensure RF communication ...
  • Integration with SolarEdge or Enphase inverters and IQ Panel

    Overview The Solar Monitoring integration enables customers with SolarEdge or Enphase inverters to monitor home solar panel energy production and consumption in the Customer Alarm.com app and now on IQ Panel. System requirements: -    Must have a solar inverter connected to Alarm.com user accou...
  • IQ4 Part numbers

    The Next Generation IQ Panel Now available: PowerG + 319.5 PowerG + 433 PowerG + 345 White finish: Black Finish: IQ BASE OR STAND OPTIONS:
  • IQ Dimmer PG - Enrollment

    Please follow the steps below: Ensure the IQ Panel firmware is compatible ie. 4.4.0 or higher. Enter Advanced Settings in the IQ Panel, and select: “Installation > Devices > Automation > Auto Learn Devices”     Press and hold both buttons on the IQ Dimmer PG, until the LED turns orange...
  • IQ Dimmer PG - Specifications and Operation

    The IQ Dimmer PG communicates over PowerG. This means that the dimmer can control power to a device (such as a light) in the following ways: 1) Manually: The user can press the top button to turn the power (hold to increase the brightness); and press the bottom button to turn the power off (hol...
  • IQ Lock Power G Installation and Enrollment

    Installation: Ensure the latch assembly is in the unlocked position before installation. The stock faceplate is rectangular, but a round drive-in collar is included in case the door requires it. Ensure the slotted hole is centred in the door hole; if not you must adjust the latch (see manual p...
  • IQ Lock Power G Master Reset

    Master reset the device can be done as follows: 1. Ensure the lock is in the unlocked position. 2. Remove the battery cover. 3. Insert the reset tool into the reset button slot for 5 seconds, until a beep is heard.     Note: The reset button is located under the battery compartment on the right ...
  • IQ Lock Power G Operation

    There are 4 ways to lock and unlock the IQ Lock Power G: Keys: Use the 2 included keys to lock and unlock the door. Built-in Keypad: a. Press and hold the “IQ Lock” button for 2 seconds to lock the door. b. Enter an access code, then press and release the IQ Lock button to unlock the door. c. In...
  • IQ Lock Power G User Code

    The lock can be unlocked from the outside by using user codes. These codes are programmed as regular user codes on Alarm.com end user portal or app. Select “Users”. Create a new user or edit an existing user. The lock will show as an option and can be enabled or disabled.
  • IQ Outdoor Plug PG - Enrollment

    Please follow the steps below to enroll: Ensure the IQ Panel firmware is compatible i.e., 4.4.0 or higher. Enter Advanced Settings in the IQ Panel, and select: “Installation > Devices > Automation > Auto Learn Devices”    Press and hold both buttons on the IQ Outdoor Plug PG, until the...
  • IQ Power Switch PG - Enrollment and Operation

    To Enroll the IQ Power Switch PG: 1) Ensure the IQ Panel is at V4.4.0 or higher. 2) Enter Advanced Settings in the IQ Panel, and select: “Installation > Devices > Automation > Auto Learn Devices” 3) Press and hold both buttons on the IQ Power Switch PG, until the LED turns orange (a...
  • IQ Power Switch PG - Specifications

    The IQ Power Switch PG is a power/light switch that communicates via Power G. This means that the switch can control power to a device (such as a light) in the following ways: 1) Manually: The user can press the button to turn the power on and off. 2) Through the IQ Panel and IQ Remote touch scr...
  • IQ Remote Best Practices

    IQ REMOTE BEST PRACTICES: Step 1 – Update the Software to 2.5.3 2.5.3 has the following IQ Remote improvements: Sound/Voices Fixed an issue where IQ Remote could stop chiming. Added Severe Weather Alert annunciation to IQ Remote when enabled on the primary Panel. Network Connectivity Fixed an is...
  • IQ Remote Mac Reservation

    Step 1: Use DHCP reservations from the customer network. Head to your router's configuration tool by typing in your router's IP address in your browser's navigation bar. Usually this is something like 192.168.0.1. You can check it by running ipconfig in a Command Prompt, or heading to System Pre...
  • IQ Smart Plug PG - Enrollment

    Please follow the steps below to enroll: Ensure the IQ Panel firmware is compatible ie. 4.4.0 or higher. Enter Advanced Settings in the IQ Panel, and select:  “Installation > Devices > Automation > Auto Learn Devices”    Press and hold the button on the IQ Smart Plug PG, until the LED ...
  • IQ Smart Socket PG - Enrollment and Factory reset

    Please follow the steps below to enroll: 1) Ensure the IQ Panel firmware is compatible i.e., 4.4.0 or higher. 2) Enter Advanced Settings in the IQ Panel, and select:  “Installation > Devices > Automation > Auto Learn Devices”    3) Press and hold both buttons on the IQ Smart Socket P...
  • Manage network settings on the IQ WiFi 6 from Alarm.com

    Once the IQ WiFi 6 is connected to a customer account, network settings (i.e., port forwarding, DHCP reservations, and Wi-Fi information) can be managed using the Customer Website or the web interface. The Security network information can also be viewed remotely using Partner Portal or MobileTech...
  • PowerG Wired to Wireless Upgrade & Expansion Module PG9WLSHW8 Installation Manual

    Please use this link - https://cms.dsc.com/download.php?t=1&id=25781 Important Note: in firmware 2.5.3 only Door/Window contacts, key fobs and motion sensors can be utilized for zone trigger types. Other zone types will be released in future firmware releases. NEW V1.2 Translator: Up to ...
  • Stream live video from Alarm.com cameras to the IQ Remote

    Alarm.com customers with an IQ Panel 2 / 2+ and IQ Remote can view live streams from their compatible Alarm.com video cameras using both the Qolsys IQ Panel 2 / 2+ and IQ Remote screens. Feature requirements To stream live video from the IQ remote, customers must: Have live video streaming on ...