How to hide the IQ WiFi 6 features on the customer interface

Customer-facing features of the IQ WiFi 6 can be hidden from displaying on the Customer Website and Customer app. This allows the device to be used as a standalone Wi-Fi network for connected smart home devices when the customer will not be using the router as their home Wi-Fi network.

The IQ WiFi 6 customer user interface can be hidden using the Partner Portal.

To hide the IQ WiFi 6 customer interface:

  1. Log into the Partner Portal.
  2. Find the customer account.
  3. Click Equipment.
  4. Click Access Points.
  5. In Additional Commands, click Configure Customer User Interface.
  6. Using the dropdown menu in the pop-up window, select Disabled to disable the user interface for the customer.

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