Software Updates and Technical Service Bulletins TSB

• IQ PANEL 4 - 4.1.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 220228 DATE: 02/28/22 RE: IQ PANEL 4 - 4.1.0 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • Support for PGxWLSHW8 & PGxHRDW8 PowerG Wired to Wireless Module firmware version 1.2. This will allow for connection of up to four (4) HSM2108 zone ex...

• IQ PANEL 4 - 4.0.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 211028 DATE: 10/28/21 RE: IQ PANEL 4 - 4.0.1 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • Local Dealer branding (Logo, Help Videos & On-Screen Billboard) can now be loaded directly to the Panel via the built-in access point from any mobile de...

• IQ PANEL 2 & 2 PLUS - 2.6.2 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 211018 DATE: 10/18/21 RE: IQ PANEL 2 & 2 PLUS - 2.6.2 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements: • Fixed an issue in 2.6.1 related to S2 versions of Linear Garage Door Openers. See TSB 210927 for additional detail: https://dealers.qolsys...

• NOTICE REGARDING FALSE TAMPER EVENTS ON IQ HARDWIRE 16-F

  TSB #: 210708 DATE: 07/08/21 NOTICE REGARDING FALSE TAMPER EVENTS ON IQ HARDWIRE 16-F Overview: We have recently discovered that a batch of IQ Hardwire 16-F’s (QS7133-840 & QS7134-840) may under certain conditions generate random false tamper/tamper restore events on zones wired to the mod...

• IQ PANEL 2 & 2 PLUS - 2.6.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 210706 DATE: 07/06/21 IQ PANEL 2 & 2 PLUS - 2.6.1 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS New Features: • Added a new motion detector Sensor Group (45) - Away/Stay Instant Non Follower • Re-introduced SD Card upgrades with auto-push of “Firmware2” patch from Alarm.co...

• NOTICE REGARDING SRF SENSORS ON IQ PANEL 2 AFTER AC POWER FAILURE

  TSB #: 210705 DATE: 07/05/21 NOTICE REGARDING SRF SENSORS ON IQ PANEL 2 AFTER AC POWER FAILURE Overview: We recently discovered that under certain conditions SRF sensors (319MHz, 345MHz, 433MHz) may not report to the IQ Panel 2 correctly. For IQ Panel 2’s that have performed an SRF sensor test ...

• IQ PANEL 2 & 2 PLUS - 2.6.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 210419 DATE: 04/19/21 RE: IQ PANEL 2 & 2 PLUS - 2.6.0 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: Support for the soon to be released IQ WiFi mesh router. Setup, control and configure the router directly from the Panel screen Added support f...

• NOTICE REGARDING IQ PANEL 2+ FIRMWARE ISSUE

  TSB #: 210308 DATE: 03/08/21 RE: NOTICE REGARDING IQ PANEL 2+ FIRMWARE ISSUE Overview: A critical firmware issue affecting a batch of Qolsys IQ Panel 2+ systems has recently been discovered. This issue may cause affected units to automatically reboot in certain cases. Corrective Action: A fir...

• NOTICE REGARDING POWERG DEVICE SYNCING IN 2.5.3 & 2.5.4

  TSB #: 210114 DATE: 01/14/21 RE: NOTICE REGARDING POWERG DEVICE SYNCING IN 2.5.3 & 2.5.4 Overview: Recently we have discovered an issue where in rare circumstances PowerG devices may not re-network themselves after applying the 2.5.3 or 2.5.4 update on IQ Panel 2+. Additionally, this issue ...

• IQ PANEL 2 & 2 PLUS - 2.5.4 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 201217 DATE: 12/17/20 RE: IQ PANEL 2 & 2 PLUS - 2.5.4 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements: Fixed an issue with the 6.81 Z-Wave SDK that could cause some devices to not behave properly when S2 encryption was used (primarily Schla...

• NOTICE REGARDING LIFTMASTER INTEGRATION AND 2.5.3 SOFTWARE

  TSB #:201026 DATE:10/26/20 RE:NOTICE REGARDING LIFTMASTER INTEGRATION AND 2.5.3 SOFTWARE Overview: Recently we have discovered a conflict between the on screen Liftmaster integration on IQ Panel 2 and the 2.5.3 software. After upgrading an IQ Panel 2 to version 2.5.3, the status of the Liftmast...

• IQ PANEL 2 & 2 PLUS - 2.4.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 190830 DATE: 08/30/19 RE: IQ PANEL 2 & 2 PLUS - 2.4.0 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: • Partitions 2.0: • Global arming • Global sound distribution for alarms • Bluetooth Disarming by partition • User Interface: • All new Home ...

• IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #:200824 DATE:08/24/20 RE:IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: New Panel settings for Panel Ambient Noise Detector to adjust noise threshold and duration. This feature is designed for MDU settings where noise ...

• NOTICE REGARDING IQ MOTION WALK TEST & BATTERY LIFE

  **TSB #:**200331 **DATE:**03/31/20 **RE:**NOTICE REGARDING IQ MOTION WALK TEST & BATTERY LIFE Overview: Certain IQ Motion Detectors (QS1231-840) were loaded with incorrect firmware such that the detector will stay in walk test mode (LED on the front will light up with each trip) and will no...

• NOTICE REGARDING INSTALLER/TEST MODE & PG9936 SMOKE/HEAT DETECTORS

  TSB #:200921 DATE:09/21/20 RE:NOTICE REGARDING INSTALLER/TEST MODE & PG9936 SMOKE/HEAT DETECTORS Overview: Recently, we have discovered a conflict between the “Installer/Test Mode” on the IQ Panel 2+, that is used to silence the sirens for 30 minutes during installation testing, and the ala...

• IQ Panel 2 / 2+ - Version 2.3.0 Software Update Release Notes and Instructions

  TSB #: 181217 DATE: 12/17/18 RE: IQ PANEL 2 & 2 PLUS - 2.3.0 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • New Commercial Features added: • Added support for up to 4 Partitions along with a screen lock to limit access • UL1610 Central-Station Burglar A...

• IQ PANEL 2 & 2 PLUS - 2.2.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 180801 DATE: 08/01/18 RE: IQ PANEL 2 & 2 PLUS - 2.2.1 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Includes all new features and fixes from the 2.2.0 software update (https://dealers.qolsys.com/wp-content/uploads/ 2018/07/TSB-180716-220-Update.pdf) plus the following featur...

• IQ Panel 2 - 2.1.1 Software Update Release Notes

  TSB #: 180501 DATE: 05/01/18 RE: IQ PANEL 2 - 2.1.1 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements: • Automatic communication tests now report as an E602. Manual communication tests report as an E601 • Fixed an issue where the panel could report cellular...

• IQ Panel 2 - 2.1.0 Release Notes and Update Instructions

  TSB #: 180219 DATE: 02/19/18 RE: IQ PANEL 2 - 2.1.0 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • IQ Remote (QW9102-840) — 7” secondary keypad now fully supported: • Full access to security & automation (lights, locks, thermostats & garage doors) •...

• IQ Panel 2 Version 2.0.6 Software Update Release Notes

  TSB #: 171030 DATE: 10/30/17 RE: IQ PANEL 2 - 2.0.6 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • “Advanced Sensor Test” for panels with RF PIC VERSION 10.2.15-G1. This new tool graphs the RF sensor signal strength and shows actual dBm from a particular se...

• IQ Panel 2 - Version 2.0.4 Software Update - Release Notes and Instructions

  TSB #: 170801 DATE: 8/1/17 RE: IQ PANEL 2 - 2.0.4 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • New software added to support the soft launch of the all new IQ Remote secondary keypad (QW9102-840) • Two Way Voice for Verizon LTE (VoLTE) now supported by ...

• IQ Panel 2 - Version 2.0.3 Update Release Notes

  TSB #: 170612 DATE: 6/12/17 RE: IQ PANEL 2 - 2.0.3 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • Auto Learn Sensor now automatically detects the “Sensor Type” for most sensors based on the unique DL Code of each sensor • Added Alarm Videos. Panel now tak...

• IQ Panel / DSC Touch / IQ2 - Version 1.6.3 Release Notes -- NEW

  TSB #: 061417 DATE: 6/14/17 RE: IQ PANEL & IQ2 - 1.6.3 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: IQ Panel Fixes/Improvements: • Fixed issue causing the system to go into alarm immediately following periodic file system maintenance and automatic reboot • Fixed is...

• IQ Panel 2 - Version 2.0.2 Update Release Notes

  TSB #: 170306 DATE: 3/6/17 RE: IQ PANEL 2 - 2.0.2 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements: • Added a change to more accurately determine and display the Cell Signal Strength (“bars”) • Fixed two-way Central Station voice calls on AT&T panels ...

• IQ Panel - Version 1.6.2 Software Update Release Notes for IQ Panel and IQ2 Secondary Tablet

  TSB #: 110316 DATE: 11/3/16 RE: IQ PANEL 1.6.2 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • Includes 1.6.1 features and improvements. If updating directly from 1.5.3 please see also 1.6.1 release notes • Weekly & Monthly “Communication Test” setting f...

• Steps to update IQ Panel 2 - Version 2.0.1

  The newly release IQ Panel 2 must be updated upon initial install and activation. Here are the steps to do that: 1) If the panel has an existing Alarm.com account it must first be deleted. Go to the Dealer website and terminate the ADC Account. 2) Connect the Panel to Wi-Fi, go to: Settings/A...

• IQ PANEL 2 & 2 PLUS - 2.2.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 180716 DATE: 07/16/18 RE: IQ PANEL 2 & 2 PLUS - 2.2.0 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: • PowerG: It’s finally here! • This software update provides official support for PowerG on the new IQ Panel 2 Plus and for IQ Panel 2’s when a Po...

• Upgrade Using SD Card

  Insert an SD Card into your computer. (We recommend a class 4 or higher SDHC card with 4gb-16gb of storage) Download the latest software from http://dealers.qolsys.com. (Login required) Once the file has finished downloading right click to "Unzip" or "Open" Drag unzipped files and copy to the SD ...

• IQ PANEL 2 & 2 PLUS - 2.3.4 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 190731 DATE: 07/31/19 RE: IQ PANEL 2 & 2 PLUS - 2.3.4 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements: • Includes all fixes and improvements from the IQ Panel 2 & 2 Plus 2.3.3 Software Update (https:// dealers.qolsys.com/wp-content/uploads...

• IQ PANEL 2 & 2 PLUS - 2.4.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #:191028 DATE:10/28/19 RE:IQ PANEL 2 & 2 PLUS - 2.4.1 SOFTWARE UPDATERELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements Fixed an issue where the new IQ Remote (QW9104-840) could continue to sound Entry Beeps for a short period of time after disarming from...

• IQ PANEL 2 & 2 PLUS - 2.4.2 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  **TSB #:**191111 **DATE:**11/11/19 **RE:**IQ PANEL 2 & 2 PLUS - 2.4.2 SOFTWARE UPDATERELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements Fixed an issue where the new IQ Remote (QW9104-840) could continue to sound Entry Beeps for a short period of time after di...

• IQ PANEL 2 & 2 PLUS - 2.5.0 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #:200226 DATE:02/26/20 RE:IQ PANEL 2 & 2 PLUS - 2.5.0 SOFTWARE UPDATERELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: New Features: Added a new Sensor Group (53) and Sensor Type (High Temperature) for use with environmental temperature sensors like the IQ Temp (QS5515-840...

• IQ PANEL 2 & 2 PLUS - 2.5.2 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #:200413 DATE:05/04/20 RE:IQ PANEL 2 & 2 PLUS - 2.5.2 SOFTWARE UPDATERELEASE NOTES & UPDATE INSTRUCTIONS - REVISED Release Notes: Qolsys Fixes/Improvements: • Improved filtering for low battery alerts when using an IQ Hardwire 16Alarm.com Fixes/Improvements: Updates to broadb...

• NOTICE REGARDING INSTALLER/TEST MODE & PG9936 SMOKE/HEAT DETECTORS

  TSB #:200921 DATE:09/21/20 RE:NOTICE REGARDING INSTALLER/TEST MODE & PG9936 SMOKE/HEAT DETECTORS Overview: Recently, we have discovered a conflict between the “Installer/Test Mode” on the IQ Panel 2+, that is used to silence the sirens for 30 minutes during installation testing, and the ala...

• END OF LIFE NOTIFICATION - IQ PANEL 2 PLUS (PowerG & 345MHz

  TSB #: 211203 DATE: 12/03/21 END OF LIFE NOTIFICATION - IQ PANEL 2 PLUS (PowerG & 345 MHz) Affected SKU(s): Effective immediately the following IQ Panel 2 Plus part numbers are no longer available. All current orders are subject to allocation and orders received on or after December 3rd, 20...

• END OF LIFE NOTIFICATION - IQ PANEL 2 PLUS (PowerG & 433MHz)

  TSB #: 211230 DATE: 12/30/21 END OF LIFE NOTIFICATION - IQ PANEL 2 PLUS (PowerG & 433 MHz) Affected SKU(s): Effective immediately the following IQ Panel 2 Plus part numbers are no longer available. All current orders are subject to allocation and orders received on or after December 30th, 2...

• IQ PANEL 2 & 2 PLUS - 2.6.3 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS

  TSB #: 220110 DATE: 01/10/22 IQ PANEL 2 & 2 PLUS - 2.6.3 SOFTWARE UPDATE RELEASE NOTES & UPDATE INSTRUCTIONS Release Notes: Fixes/Improvements: • Optimized implementation of 6 digit users codes for Third Party Integrations that was launched in 2.6.2 • Control4 customers are encouraged ...

• POWERG FIRMWARE 81.18 & PG9975 EARLY LOW BATTERY

  TSB #: 220229 DATE: 02/29/22 POWERG FIRMWARE 81.18 & PG9975 EARLY LOW BATTERY Overview: We recently discovered an issue between IQ Panel 2 & IQ Panel 4 systems that are running PowerG Radio Firmware Version 81.18 and PG9975 door/window sensors, that causes an early low battery condition...