TSB #: 220524
RE: IQ PANEL 4 - 4.1.1 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
• 4.1.1 contains a critical bug fix relating to panel cellular connectivity. This critical bug fix will be pushed
automatically to all IQ4 accounts.
• Depending on carrier, some panels will automatically reboot a second time as part of applying this patch.
Compatibility Note: Your IQ Panel must be on software version 4.0.0 or higher and connected to Wi-Fi to install
this update wirelessly.
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch iqpanel4.1.1 then touch OK
6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi). Update will download and install
7- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The update process will take
approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.