TSB #: 210315
DATE: 03/15/21
RE: IQ PANEL 2 & 2 PLUS - 2.5.5 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
Fixes/Improvements:
• All the features and improvements from 2.5.4: https://dealers.qolsys.com/wp-content/uploads/2020/12/ TSB-201217-254-Update.pdf
• Plus the following:
• Fixed a rare issue with PowerG device syncing in 2.5.3 & 2.5.4 after updating or power cycling the panel:
https://dealers.qolsys.com/wp-content/uploads/2021/01/TSB-210114-PowerG-Device-Syncing.pdf
• Fixed an issue where some non-english Help Videos on the Panel would not play properly
• Includes the critical firmware2 fix that could cause certain panels to automatically reboot: https://
dealers.qolsys.com/wp-content/uploads/2021/03/TSB-210308-Firmware-Issue.pdf
Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install
this update wirelessly. Panels running 2.5.0 & 2.5.1 must be updated to 2.5.3 before they can be updated to 2.5.5
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch iqpanel2.5.5 then touch OK
6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi). Update will download and install
7- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.
For more information visit: https://dealers.qolsys.com/software-downloads/ or email: techsupport@qolsys.com