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How do multiple partitions work with the Qolsys IQ Panel 2/2+?

Compatibility

  • On panel firmware version below 2.3.0, the Qolsys IQ Panel 2 supports one partition. 
  • On panel firmware version 2.3.0+, the Qolsys IQ Panel 2 supports up to four partitions.

For more information about updating the panel firmware remotely, see 

Upgrade the firmware on a Qolsys IQ Panel 2

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*Remotely enable/disable partitions*

Partitions can be remotely enabled and disabled using the Partner Portal and MobileTech app.

*To enable/disable partitions using the Partner Portal:*
  1. Log into the Partner Portal. 
  2. Find the customer account. 
  3. Click *Remote Toolkit*. 
  4. In the Command Catalog, click to expand General****. 
  5. Click Partitions
  6. Using the New Value dropdown menu, select to Enableor Disable partitions. 
  7. Click *Change*.
*To enable/disable partitions using the MobileTech app:*
  1. Log into the MobileTech app. 
  2. Find the customer account. 
  3. Tap *Remote Toolkit*. 
  4. Tap *Command Catalog*.
  5. Tap to expand*General*. 
  6. Tap Partitions
  7. Using the New Value dropdown menu, select Enableor Disable partitions. 
  8. Tap *Change*.

*Remotely program devices to a partition*

Security devices on the Qolsys IQ Panel 2 can be remotely programmed to a partition using Partner Portal or MobileTech app.

*To program devices to a partition using the Partner Portal:*
  1. Log into the Partner Portal. 
  2. Find the customer account. 
  3. Click *Equipment*. 
  4. Click *Sensors*. 
  5. To configure an existing device:
    1. In the Sensor List, click Change for the sensor to configure. 
    2. Using the Choose an actiondropdown menu, click to select Change Sensor Partition
    3. Using the New Partitiondropdown menu, select the desired partition number 1-4. 
    4. Click *Send Command*. 
  6. To add a new sensor:
    1. In Sensor Management, click *Add A Sensor*. 
    2. Enter all of the sensor information, including the selection of the partition number. 
    3. Click *Add Sensor* to program the new sensor into the panel.
*To program devices to a partition using the MobileTech app:*
  1. Log into the MobileTech app
  2. Find the customer account. 
  3. Tap *Equipment*. 
  4. Tap *Sensors*. 
  5. Tap to expandSensor Actions
  6. To configure an existing device:
    1. Tap *Advanced Sensor Settings*. 
    2. Tap Change Partition.
    3. Using the Partitiondropdown menu for the sensor, select the desired partition number 1-4. 
    4. Tap *Save Changes*. 
  7. To add a new sensor:
    1. Tap *Add a Sensor*. 
    2. Enter all of the sensor information, including the selection of the partition number. 
    3. Tap *Add Sensor* to program the new sensor into the panel.

Update partition names

The partition names can be updated using the Partner Portal, MobileTech app, or Customer Website. For more information about editing the partition names from the Customer Website, see 

Change the name of a system partition

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To update partition names using the Partner Portal:
  1. Log into the Partner Portal. 
  2. Find the customer account. 
  3. Click *Remote Toolkit*. 
  4. In the Command Catalog, click to expand *Sensors*. 
  5. Click *Change Partition Names*. 
  6. In the Partition Name column, enter the desired name for each partition. 
  7. Click *Send Command*.
To update partition names using the MobileTech app:
  1. Log into the MobileTech app. 
  2. Find the customer account. 
  3. Tap *Remote Toolkit*. 
  4. Tap Command Catalog.
  5. Tap to expand *Sensors*. 
  6. Tap *Change Partition Names*. 
  7. In the Partition Name column, enter the desired name for each partition. 
  8. Tap Send Command.

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