TSB #: 230808
DATE: 08/08/23
RE: IQ HUB- 3.1.1 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
Fixes/Improvements:
• Improved Verizon network stability
• Corrected an issue that could cause PowerG PIR Cam images to be sent along with the incorrect event if
activated during exit delay
• Fixed an issue where in some cases the panel speaker audio would stop announcing chimes and voice
Update Instructions:
Compatibility Note: Your IQ Hub must be on software version 3.0.0 or higher and connected to Wi-Fi to install
this update wirelessly.
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch iqpanel3.1.1 then touch OK
6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi). Update will download and install
7- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.