**TSB #:**191028
**DATE:**10/28/19
**RE:**IQ PANEL 2 & 2 PLUS - 2.4.1 SOFTWARE UPDATERELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
Fixes/Improvements
- Fixed an issue where the new IQ Remote (QW9104-840) could continue to sound Entry Beeps for a short period of time after disarming from the primary panel
- PG9945, PG9312 & PG9309 sensors that are learned in remotely from Alarm.com now have a default “Sensor Input” of Reed Switch instead of Auxiliary Normally Open
- New setting to disable Disarm Photos on the IQ Remote
- Added a new setting to disable the Panel Camera page from the Panel UI. When this setting is Disabled it automatically turns off Disarm Photos, Alarm Photos, Alarm Videos & Settings Photos
- Fixed an issue where the built-in Panel Glass Break could be defined as a Motion Detector when added remotely from Alarm.com
- Added support to correctly display Panel time for the Atlantic Time Zone (GMT -4)
- Added support to sync Temperature threshold settings (Group 51 - High/Low) when set either on the Panel or on Alarm.com for the PG9905 Temp Sensor. Note: Temperature threshold reporting to Alarm.com requires the “Commercial Plus” service plan and is currently in beta.
- Fixed a Wi-Fi issue that occurred when remotely requesting the Panel to scan for Wi-Fi networks from Alarm.com
- Added the ability to get consecutive Doorbell chime tones when the Skybell is pressed multiple times during a single notification event
- When pushing a Panel software update from Alarm.com, the randomized delay of 0 to 30 minutes has been reduced to 0 to 5 minutes in order to speed up the update process (will apply when updating from 2.4.1 to a higher version) Update Instructions: Compatibility Note: Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install this update wirelessly. 1- Swipe down from the top of the screen and touch “Settings" 2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch "Upgrade Software"5 -Touch “Patch Tag” and enter the patch ***iqpanel2.4.1***then touch OK
6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi). Update will download and install
7- Once complete touch "OK" to reboot the panel. **DO NOT TOUCH THE SCREEN.**The update process will take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.For more information visit: https://login.qolsys.com/software-downloads/ or email: techsupport@qolsys.com
Apr 3, 2025