Why is screen display is not turning on by pressing Home button?

Why is the IQ Panel screen display not turning on when I press the hard Home button? The home button will NOT wake up the screen when it is in the off or night time mode. The home button is designed to bring you back to home screen when display is illuminated, however not when the screen is in the off mode.

Touch anywhere on the screen and it will wake up. We recommend touching at the top of the screen where the status bar is.

Aug 14, 2023

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